Shipping Policy

LEVEN is committed to processing and shipping orders as quickly as possible to ensure timely delivery to customers. Please review our shipping terms and conditions below:

• Order Processing: Orders are processed during official business days once payment has been successfully confirmed.

• Delivery Timelines: Delivery times may vary depending on the customer's location and the selected shipping carrier. Tracking information will be provided as soon as it becomes available.

• Customer Responsibility: Customers are responsible for providing accurate and complete shipping information at checkout. The store shall not be liable for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

• Failed Deliveries & Redelivery: If a shipment cannot be delivered due to the customer's unavailability or the provision of an incorrect address, additional shipping charges may apply for redelivery.

• Delays Beyond Our Control: In the event of any delay caused by circumstances beyond the store's control—including weather conditions, customs procedures, or delays by shipping carriers—the customer will be notified as soon as reasonably possible. The store will make reasonable efforts to monitor the shipment and resolve the issue efficiently.

• Transfer of Responsibility: Responsibility for the order passes to the customer once the shipment has been delivered to the address specified in the order and delivery has been confirmed by the shipping carrier.